Have other questions about the Box Tops Program (not the Bonus App). Admin Updated September 08, 2016 14:20 Follow Go to www.btfe.com. There's a help FAQ section there, as well as contact information. Related articles Still have questions? How the Box Tops for Education Bonus App works About Box Tops Key Guidelines How long does it take for my receipt to be processed? Comments 0 comments Article is closed for comments.