Have other questions about the Box Tops Program (not the Bonus App). Admin Updated September 08, 2016 14:20 Follow Go to www.btfe.com. There's a help FAQ section there, as well as contact information. Related articles How the Box Tops for Education Bonus App works Still have questions? Key Guidelines About Box Tops How long does it take for my receipt to be processed? Comments 0 comments Article is closed for comments.